Refund policy
Last updated: August 2026
When we refund
We review refunds if: • payment was charged but balance was not credited due to our fault; • duplicate charge for one order; • the payment partner confirmed a technical error. Contact support@final-battle.net or a cabinet ticket — include account email, amount, date, and order id / receipt.
When we do not refund
After internal balance is credited, the digital service is delivered. “Changed my mind” / unused balance refunds are generally not provided.
Timeline
We usually respond within 10 business days after receiving full details. Refunds, when approved, go through the original payment partner channel when technically possible.